1. Shipping Methods:
We offer standard and expedited shipping options for all glassware and crockery orders within the contiguous India. Shipping methods may vary depending on the size and weight of the items in your order.
2. Processing Time:
Please allow 1-3 business days for order processing before shipment. Orders are processed and shipped .
3. Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of the items in your order, as well as your location. You can view the shipping cost during the checkout process before finalizing your order.
4. Delivery Time:
Standard shipping typically takes 3-7 business days for delivery. Please note that delivery times may vary depending on your location and carrier delays.
5. International Shipping:
At this time, we only ship glassware and crockery within the India. We do not offer international shipping for these items.
6. Packaging:
To ensure the safe arrival of your glassware and crockery, we carefully package each item using industry-standard packaging materials. Despite our best efforts, we cannot guarantee that items will arrive without any damage during transit.
7. Damage Claims:
If your order arrives damaged, please contact us within 48 hours of receiving your package. We may require photos of the damaged items and packaging to process a claim with the shipping carrier.
8. Missing or Lost Packages:
In the rare event that your package is lost or missing, please contact us immediately. We will work with the shipping carrier to locate your package or provide a replacement if necessary.
9. Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment online.
10. Order Changes and Cancellations:
If you need to make changes to or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed for shipment, we may not be able to make changes or cancel it.
11. Contact Information:
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us.